Last updated: 19 August 2026
These terms cover your use of the helpuproperty.co.uk website and, at a high level, the basis on which we provide our property maintenance services and Dispatch subscription. They sit alongside — not instead of — any signed agreement or quote we give you for specific work.
This site is provided for information about Help U Property's services, pricing and to let you request a demo or get in touch. We try to keep it accurate and up to date, but details like pricing and availability can change — always confirm current terms with us directly before relying on them.
Any call-out, maintenance or refurbishment work is carried out under the specific quote, invoice or agreement provided at the time — not under these website terms. Emergency call-out response times (e.g. "under 2 hours") are averages, not guarantees, and can vary with demand, weather, and location.
Where we offer subscription plans (Starter, Growth, Portfolio), billing, cancellation and portfolio limits are as described on the pricing section of this site at the time you sign up. Plans can be upgraded, downgraded or cancelled as set out there. Full subscription terms will be confirmed when you sign up.
Please don't misuse this site — that includes attempting to disrupt it, scrape it at scale, or submit false information through our forms.
We aim for the information on this site to be accurate, but we don't accept liability for decisions made solely on the basis of website content rather than a confirmed quote or agreement.
Questions about these terms: info@helpuproperty.co.uk or 07761 408602.
This is a general template, not a substitute for legal advice — worth a solicitor's review before you scale the subscription side of the business.
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